Privacy Policy

Effective Date: 9 May 2025
Company Name: MrShuttle
Website: www.mrshuttle.co.za

1. Introduction

MrShuttle is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

2. Information We Collect

We may collect the following types of personal information:

Name and surname
Contact information (email, phone number)
Booking details (pickup/drop-off location, time, special requests)
Payment information (processed securely via third-party services)
Website usage data (via analytics tools and cookies)

3. How We Use Your Information

Your information is used for the following purposes:

To process bookings and provide our services
To respond to enquiries and customer support
To improve our website, services, and client experience
To send updates or promotional communication (only if consent is given)

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or misuse.

All payment information is processed through secure, encrypted channels via trusted third-party providers.

5. Cookies and Tracking

We use cookies and analytics tools (such as Google Analytics) to monitor website usage, improve performance, and tailor content. You can modify your browser settings to manage cookie preferences.

6. Sharing of Information

We do not sell or rent your personal information. We may share it with:

Trusted third-party service providers (e.g., payment processors)
Legal authorities if required by law

7. Your Rights

You have the right to:

Request access to your personal data
Correct or update your personal data
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise these rights, email us at info@mrshuttle.co.za.

8. Changes to This Policy

This policy may be updated from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this policy, please contact us:
📧 info@mrshuttle.co.za
📍 Johannesburg, South Africa